Shipping Policy β MyAngadi
At MyAngadi.com, we are committed to delivering authentic Indian traditional art, Tanjore Paintings, wooden crafts, brass idols, Golu Dolls, and handcrafted home dΓ©cor safely to your doorstep. Every order is handled with care to ensure a smooth delivery experience.
1. Order Processing Time
Order processing time depends on product availability, size, design, and the craftsmanship involved.
- Ready-to-Ship Products: Products available in stock will be processed and dispatched as soon as possible.
- Flat Tanjore Paintings: Preparation time depends on the painting size and design.
- 3D Embossed Tanjore Paintings: These paintings may require additional time for crafting and drying before dispatch.
- Handcrafted Products: Wooden crafts, brass idols, Golu Dolls, and other handmade products may require additional preparation time depending on availability.
If your order requires additional production time, our team will communicate the estimated timeline whenever applicable.
2. Estimated Delivery Time
- Within India: Approximately 2β7 business days after dispatch, depending on the delivery location and courier service.
- International Orders: Delivery time varies depending on the destination country, customs clearance, and courier service.
Please note that the time required to prepare handcrafted products is separate from the shipping and delivery time. All delivery timelines are estimates and may vary due to unforeseen circumstances.
3. Shipping Charges
Shipping charges may vary depending on the destination, product weight, dimensions, and shipping method.
- Domestic Orders: Applicable shipping charges, if any, will be displayed during checkout or communicated before order confirmation.
- International Orders: Shipping costs will be calculated based on the product's weight, size, destination country, and applicable courier rates. The shipping cost will be communicated before dispatch where required.
4. Order Tracking
Once your order has been dispatched, tracking details will be shared with you whenever available. You can use the tracking information to follow your shipment through the respective courier service.
If you need assistance with tracking your order, please contact our customer support team.
5. International Shipping & Customs
MyAngadi.com delivers Indian heritage products to customers across the world. International orders may be subject to customs duties, import taxes, clearance fees, or other charges imposed by the destination country.
Any applicable customs duties, taxes, and import charges are the responsibility of the customer unless otherwise stated. Customs procedures may also affect delivery timelines.
6. Shipping Delays
While we make every effort to dispatch and deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control.
- Weather conditions and natural events.
- Courier service or transportation delays.
- Public holidays and peak-season demand.
- Customs inspections and clearance procedures.
- Additional crafting, finishing, or drying time required for handcrafted products, particularly 3D embossed Tanjore Paintings.
We appreciate your patience and understanding if your shipment is delayed.
7. Incorrect Shipping Address
Customers are responsible for providing accurate and complete shipping information, including the recipient's name, address, postal code, and contact number.
Delays or failed deliveries caused by incorrect or incomplete address details may require additional shipping charges for re-delivery, where applicable.
8. Damaged Products During Transit
We take care to pack our products securely to help ensure they reach you in good condition. However, if your order arrives damaged during transit:
- Please report the damage within 5 days of delivery.
- Provide your order ID and clear photographs of the damaged product and packaging.
- Our team will review your claim and assist you according to our Return and Refund Policy.
For assistance, contact us at +91 95979 99274 or email support@myangadi.com.
9. Contact Us
If you have any questions about shipping, delivery timelines, or your order, please contact us:
MyAngadi.com
Phone:
+91 95979 99274
Email:
support@myangadi.com
At MyAngadi.com, we take pride in bringing the beauty of Indian heritage, traditional craftsmanship, and timeless art to your home.
Thank you for choosing MyAngadi!